Privacy Policy
Last updated: August 2025
Information We Collect
When you contact us, sign up for launch notifications, or make a purchase, we may collect:
- Name and email address
- Phone number (if provided)
- Billing and shipping addresses
- Messages and inquiries you send us
- Payment information (processed securely through our payment processors)
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer service
- Send launch notifications and updates (with your consent)
- Process and fulfill orders
- Communicate about your purchases
- Improve our products and services
- Comply with legal requirements
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To fulfill orders (shipping partners, payment processors)
- To comply with legal requirements
- To protect our rights and safety
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
- Request a copy of your data
Cookies and Tracking
Our website may use cookies to enhance your experience and analyze website traffic. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@monochromex.com
Phone: 310-461-8786
Address: Monochrome|X, Los Angeles, California